How Do I Charge My Batteries?
Each manufacturer gives a different charging time for their mobility device. Please consult your owner's manual for battery charging instructions.
How Often Should I Recharge My Batteries?
If you are a daily user you should typically recharge your batteries each night, even if the battery gauge is still in the green.
How Long Should I Charge My Power Wheelchair Or Scooter?
You should recharge your batteries 10 - 14 Hours for optimal battery capacity. Please refer to your owner's manual.
How Long Are My Batteries Supposed To Last?
Battery life expectancy varies depending on a wide array of conditions. A set of batteries should typically last from 1 to 2 years depending on weight of person, charging habits, and the terrain. (eg. someone close to the weight capacity or over, not re-charging batteries after each use, using an extension cord, hilly areas, grass & gravel to name a few)***You should at no time use an extension cord to re-charge your mobility product. You should plug all battery chargers directly into the wall outlet.*** Need Batteries Call 1-800-927-0798
I bought my scooter or power wheelchair from another provider. Will you still service my mobility device?
Yes we will! Just fill out our Request Services Form or give us a call at 1-800-927-0798 and we will be happy to assist you.
Can I charge my scooter or power wheelchair batteries in short increments and still have a long battery capacity?
No! In order to take your scooter or power wheelchair for long drives you need to fully charge your batteries according to owner's manual. Anywhere between 10 - 14 hours.
My Power Wheelchair or Scooter will not power on?
What do I do if my scooter shuts down and starts to beep?
Can I order factory OEM parts & accessories for my scooter, lift chair or power wheelchair and have it shipped to me without a service call?
Absolutely! Just provide us with your make, model & serial #, what parts you need, and we'll have your parts drop shipped directly from the manufacturer's warehouse to your home or place of business.